G9978 Remote e/m new pt 10mins
Also known as: virtual visit, telehealth eval, remote new patient visit
Remote evaluation and management service for a new patient via telehealth lasting approximately 10 minutes.
In Plain Language
online doctor visit; video appointment with a new doctor
Clinical Context
Used for initial consultations with a new patient conducted via real-time synchronous interaction at a distance. Appropriate for patients establishing care remotely without prior clinical relationship.
RVU Breakdown
| Work RVU | 0.48 |
| Total RVU | 0.48 |
Est. Medicare Payment
National estimate based on 2026 CMS PFS Conversion Factor ($33.40). Actual payment varies by locality (GPCI adjustment).
Billing & Documentation
G-codes are CMS-specific HCPCS codes for services not covered by standard CPT. Documentation requirements follow the same standards as the equivalent CPT service. Check Medicare LCD/NCD policies for coverage criteria.
How This Code Compares
With a work RVU of 0.48, this code ranks in the 26th percentile among G Codes codes — 2.0x below the median (0.97). The highest wRVU in this category is 20.41.
Specialties
Frequently Asked Questions
What is CPT code G9978?
CPT G9978 (Remote e/m new pt 10mins) is a G Codes code. Remote evaluation and management service for a new patient via telehealth lasting approximately 10 minutes.
Who uses CPT code G9978?
CPT G9978 is used by Primary Care, Telemedicine, Internal Medicine. Used for initial consultations with a new patient conducted via real-time synchronous interaction at a distance. Appropriate for patients establishing care remotely without prior clinical relationship.
When is CPT G9978 used?
Used for initial consultations with a new patient conducted via real-time synchronous interaction at a distance. Appropriate for patients establishing care remotely without prior clinical relationship.
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CPT® is a registered trademark of the American Medical Association. Data sourced from CMS Physician Fee Schedule RVU26A. Descriptions, synonyms, and clinical context are original content by RVU Edge.