98011 Synch audio-only new high 60
Also known as: phone visit, telephone consultation, audio telehealth
Synchronous (real-time) audio-only interactive telehealth service between physician/qualified healthcare provider and patient for high complexity care, up to 60 minutes.
In Plain Language
60-minute phone call with doctor; comprehensive telephone appointment
Clinical Context
Used for real-time telephone consultations with new patients with high-complexity conditions requiring extensive discussion and evaluation.
RVU Breakdown
| Work RVU | 3.20 |
| Total RVU | 3.20 |
Est. Medicare Payment
National estimate based on 2026 CMS PFS Conversion Factor ($33.40). Actual payment varies by locality (GPCI adjustment).
Billing & Documentation
Medicine section codes cover a wide range of non-surgical services. Documentation should include the clinical indication, procedure details, interpretation (if applicable), and any patient-specific findings.
How This Code Compares
With a work RVU of 3.20, this code ranks in the 87th percentile among Medicine codes — 4.1x the median (0.78). The highest wRVU in this category is 23.92.
Specialties
Frequently Asked Questions
What is CPT code 98011?
CPT 98011 (Synch audio-only new high 60) is a Medicine code. Synchronous (real-time) audio-only interactive telehealth service between physician/qualified healthcare provider and patient for high complexity care, up to 60 minutes.
Who uses CPT code 98011?
CPT 98011 is used by Telemedicine, Primary Care, Mental Health. Used for real-time telephone consultations with new patients with high-complexity conditions requiring extensive discussion and evaluation.
When is CPT 98011 used?
Used for real-time telephone consultations with new patients with high-complexity conditions requiring extensive discussion and evaluation.
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CPT® is a registered trademark of the American Medical Association. Data sourced from CMS Physician Fee Schedule RVU26A. Descriptions, synonyms, and clinical context are original content by RVU Edge.