98012 Synch audio-only established sf 10
Also known as: phone follow-up, telephone check-in, audio telehealth
Synchronous (real-time) audio-only interactive telehealth service between physician/qualified healthcare provider and established patient for straightforward complexity care, up to 10 minutes.
In Plain Language
quick phone call with doctor; brief telephone follow-up
Clinical Context
Used for brief real-time telephone consultations with established patients for medication refills or quick symptom checks.
RVU Breakdown
| Work RVU | 0.65 |
| Total RVU | 0.65 |
Est. Medicare Payment
National estimate based on 2026 CMS PFS Conversion Factor ($33.40). Actual payment varies by locality (GPCI adjustment).
Billing & Documentation
Medicine section codes cover a wide range of non-surgical services. Documentation should include the clinical indication, procedure details, interpretation (if applicable), and any patient-specific findings.
How This Code Compares
With a work RVU of 0.65, this code ranks in the 42nd percentile among Medicine codes — 1.2x below the median (0.78). The highest wRVU in this category is 23.92.
Specialties
Frequently Asked Questions
What is CPT code 98012?
CPT 98012 (Synch audio-only established sf 10) is a Medicine code. Synchronous (real-time) audio-only interactive telehealth service between physician/qualified healthcare provider and established patient for straightforward complexity care, up to 10 minutes.
Who uses CPT code 98012?
CPT 98012 is used by Telemedicine, Primary Care, Mental Health. Used for brief real-time telephone consultations with established patients for medication refills or quick symptom checks.
When is CPT 98012 used?
Used for brief real-time telephone consultations with established patients for medication refills or quick symptom checks.
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CPT® is a registered trademark of the American Medical Association. Data sourced from CMS Physician Fee Schedule RVU26A. Descriptions, synonyms, and clinical context are original content by RVU Edge.